Frequently Asked Questions

A customized treatment plan for hair, digestive system, and lifestyle-related problems. Your solution contains Ayurvedic treatment plans, yoga, and diet, ensuring complete healing.

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Yes. Our products are FDA approved.

Yes, all our products are FDA approved and safe to use. If you experience any side effects, please provide feedback and contact a doctor at the earliest.

Yes. You can purchase Trimiya products individually, but the best approach is to take the Trimiya online assessment and Prakruti assessment. This provides you with a doctor-recommended customized treatment plan, including diet and yoga plans.

Your privacy is of utmost importance to us. Please refer to our privacy policy to understand how we handle your data.

Yes, safety is paramount. All our products are formulated with the expertise of professionals, using the finest organic ingredients, and manufactured to the highest quality standards.

No, you don’t have to pay for our doctor consultations. Our diagnosis is free of charge.

Unfortunately, no. Our doctors need to consult on each individual order. You can order a maximum of 5 quantities per product.

We pack our products with extreme care to ensure that they are safe and of the highest quality. Please refer to our cancellation, return, and refund policy. If you are dissatisfied with your order, please contact us via WhatsApp at +91 9307977804 or email us at contact@trimiya.com for assistance.

You will be able to view shipping charges while placing your order.

Orders are generally dispatched within 2 days of your purchase.

You will receive a tracking ID via email and SMS/WhatsApp message once your order is dispatched. You can track your order using that link.

Standard delivery takes 3-5 working days depending on your location.

If you have ordered one of our kits, the delivery box is curated based on your wellness needs. Individual products will also be packed with care.

Currently, we only serve the India region, but we plan to expand internationally in the future.

Yes, the delivery executive from the third-party delivery service will call you before attempting delivery.

Yes, all our doctors are registered practitioners according to the Medical Council of India (MCI) guidelines and are registered with their respective state medical councils.

No, Trimiya doctors provide expert advice in specific areas but are not a replacement for your family physician.

You can book an appointment with the doctor through the app after your purchase.

Yes, we support cash on delivery for orders across most major Indian pin codes. Just select the Cash on Delivery option at checkout.

Trimiya accepts all major credit/debit cards and the Cash on Delivery option.

Coupon codes must be applied before purchase. Review the terms and conditions of your coupon code to ensure it applies to your order.

If you haven’t received a confirmation email or SMS within 24 hours, please email us at contact@trimiya.com, and we’ll resolve the issue.

We use trusted payment gateways with the necessary security licenses to ensure your transactions are secure. All payment details are encrypted and transmitted over a secure SSL connection.

Trimiya products are formulated based on Ayurveda and reviewed by doctors. They are safe, with no side effects unless there are undetected health issues or allergies. If you experience irritation, please discontinue use and consult a doctor.

Yes, many satisfied customers have experienced positive results. Take a look at the customer reviews or consult one of our expert doctors for further assurance.

Trimiya is an online-only brand available on our official site and App. 

 

We ship across all over India.

 

Please refer to the following steps. You can find a step-by-step guide on the website and app:

Step 1: Get a free health assessment based on your health condition and Prakruti assessment and purchase a customized treatment plan.

Step 2: Take the Prakruti assessment and know your Prakruti. Get Diet and Yoga recommendations.

Step 3: Get your products delivered at your doorstep along with diet and yoga recommendations at your fingertips in the App.

Step 4: Take an appointment in case of any queries.

 

Once the product is dispatched, a tracking link is sent to your App/text message/registered email id. You can track your order by clicking on the link. Generally, our delivery executive delivers your customized products within 3-5 working days.

 

You can check the status in the App or contact us through the information available in the “Contact Us” tab.

 

No, we do not recommend the usage of Trimiya products by pregnant women, nursing, and women expecting pregnancy. Also, women on contraceptive pills should not take Trimiya products.

 

Yes, it will. It is a customized Ayurvedic hair care regimen for hair fall issues. The customized solution works on arresting the hair fall and stimulating hair growth. Additionally, Yoga and Diet plans customized based on user needs will help get the desired results early.

 

Yes, you can. Trimiya 100% Satisfaction Guarantee ensures that you can cancel anytime for a 100% refund. No Questions Asked. Please get in touch with us at email and WhatsApp.

 

Please check the policy section in the App and website.

 

Unlike other brands that give generic solutions, Trimiya offers customized Ayurvedic solutions, diet plans, and yoga. We customize the products according to your elevated Prakruti and specific health conditions.

 

You are unique and so should be your wellness considered. Most of the products you buy often fail to solve your concerns. This is because these products fail to address the root cause of your issues.

At Trimiya, we design products that match your unique requirements based on your health needs. You get products that are customized to fulfill your concerns by providing answers related to your body structure, lifestyle habits, etc. We then customize the products, yoga, and diet plans that are made only for you and will help fight your concerns.

 

Trimiya understands the root cause of your problems along with Prakruti and suggests customized products made specifically for your health needs. It takes time to fix the root cause completely. Your patience will be worth it. Just keep using the products as instructed and you will surely see positive results gradually.

 

We provide a customized diet plan for your health needs.

 

At Trimiya, we only give our customers customized products based on their unique health condition. We leverage technology, Ayurveda, Yoga, and Diet to solve your health issues. In order to do that, it becomes really important for us to analyze your root cause through our online questionnaire and then recommend the right products. And also, selling online phenomenally reduces the cost of marketing and distribution. Instead of offering big margins and commissions to distributors and retailers, we wish to transfer that cost benefit to our buyers.

 

You can order your products with these simple steps:

Start by clicking on the “Shop” button, select the products that you want to purchase.

Add your address information,

Choose how you want to pay - You can choose cash on delivery if you prefer.

Place your order!

Your products will be home-delivered.

 

You can find the costs in the App and website. You can get fully customized solutions at very reasonable costs.

 

All Trimiya Customized kits include all the products you need for complete healing:

Hair Care Kit Contains: 1 Hair Oil, 1 Shampoo, and Tablets

Digestive Care kit Contains: Tablets

 

Yes, you can definitely buy products individually. However, we suggest using the recommended kit to gain maximum benefits.

 

Ayurveda in its original, pure, and effective form begins with YOU. Trimiya aims to do the same with our customized solution for your health needs. Your health is unique. Generic products are made for everyone. This is why our team of Ayurvedic doctors researched a simple regimen that can be customized according to one's Prakruti.

 

As the products are customized according to your hair and your body's needs, the products having an adverse effect on hair is rare. The products are meant to arrest the hair-related issues and enhance hair health.

 

If you stop using the products abruptly, no side effects will follow. However, you won’t get the expected results.

 

Your patience will be worth it. Just keep using the products as instructed and you will see results gradually.

 

Ideally, to get the maximum benefits from your products, use the products as instructed. Try your best to not miss out on the steps mentioned for your regimen. Do refer to your instruction manual as and when needed.

 

Your inputs in the Prakruti Assessment Questionnaire help us define the elevated states of your Prakruti. We customize your regimen based on this information. Your customized products have herbs that pacify your elevated Prakruti, helping arrest hair fall and boosting hair growth.

 

Once you take our verified Prakruti Assessment Questionnaire, you will be able to understand what exactly your Prakruti are and their elevated states.

 

Prakruti Assessment Questionnaire is accurate with regards to your health condition. It is still suggested to consult an expert for any other health-related concerns apart from hair care and digestive disorders.

 

Hair consultations are free of charge. We offer free consultations where our experts can advise and guide you.

 

All our products are made using FDA-approved herbs and ingredients. We manufacture the products with quality and safety in mind.

 

For any assistance, contact us through email, the contact form on the website, or reach out to us on WhatsApp. Our customer support team will be happy to assist you.